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Chief Steward - InterContinental Singapore Robertson Quay

Hotel Brand: InterContinental
Location: Singapore, Singapore

Hotel: Singapore Robertson Quay (SINIC), 1 Nanson Road, 238909

Job number: 106254

About us

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.


Your day to day

Supervise day-to-day operation of stewarding department. Responsible for total maintenance and sanitation in all food production service areas. Control storeroom orders and issue all china, silver and glass. Ensure all food and beverage outlets have sufficient equipment to perform adequately.

Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.


Financial Returns

  • Controls and analyzes, on an on-going basis, the level of the following:
  • Costs
  • Breakage
  • Quality of support provided to other sections
  • Condition and cleanliness of facilities and equipment
  • Guest satisfaction


Guest Experience

  • Liaise with the Purchasing Manager and suppliers for any purchase needed for the stewarding operation
  • Conducts inventories in coordination with employees of the accounting division
  • Liaise with employees of the Engineering Division to schedule preventive maintenance and repairs
  • Monitors local competitors and compare their operation with his operation
  • Keeps aware of trends, systems, practices and equipment in food and beverage through trade literature, hotel show and site visits
  • Works with Executive Chef in manpower planning and management needs
  • Works with Executive Chef in the preparation and management of the Department’s budget



  • Assists the Director of Food and Beverage and the Executive Chef in developing training plans, develops training material in accordance with ICHG guidelines and implements training plans for the Stewarding employees and other Food and Beverage employees.
  • Conducts daily briefings and other meetings as needed to obtain optimal results
  • Handles administrative works and keeps up-dated files
  • Assists the Director of Food and Beverage and the Executive Chef in settings Stewarding goals and developing strategies, procedures and policies
  • Determines the minimum and maximum stocks and controls the par-stocks of all material and equipment


Responsible Business

  • Oversees the preparation of kitchen equipment for use
  • Manage the receiving and storage of kitchen goods
  • Oversees the cleaning and storage of kitchen equipment
  • Oversee the cleaning of the premises
  • Oversee the removal of waste
  • Oversee the handling of kitchen linen
  • Maintains a hygienic kitchen
  • Cleans the kitchen and equipment
  • Maintains high levels of personal hygiene for self and enforces hygiene standards for team


What we need from you

  • Diploma or Vocational Certificate in Culinary Skills or related field.
  • 2 years related experience including at least 1 year in supervisory capacity or an equivalent combination of education and experience.
  • Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
  • Food service permit or valid health/food handler card as required by local government agency.
  • Problem solving, reasoning, motivating, organizational and training abilities


What we offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

  • 5-days work week
  • Duty Meal
  • Uniforms/ Laundry Services
  • Midnight Transportation
  • Birthday Off
  • Learning and Development Opportunities
  • Flexi Benefit
  • Insurance Coverage
  • 50% F&B discount at Hotel’s selected Restaurant
  • Special Employee rate at all IHG Hotels worldwide


What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. And because the InterContinental Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.


So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to


Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

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