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Chief Security

Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Saudi Arabia, Riyadh

Hotel: Riyadh Minhal (RUHSA), Old Airport Road, P.O. Box 17058, 11484

Job number: 100779


What we expect from the potential applicants:

  • Direct and coordinate the activities of all security personnel.
  • Ensure that all security staff provides services that are above and beyond customer satisfaction and retention.
  • Ensure the safety and security of guests, staff, visitors, and contractors at all times.
  • Responsible to manage all safety & security, Fire Life Safety, and food hygiene risks faced by the hotel.
  • Liaise with all department heads to ensure hotel employees are adhering to established security procedures.
  • Record and notify all risks, deviations from hotel safety standards, and any untoward incidents.
  • In-Charge of handling and submitting the IHG incidents reports.
  • Track departmental safety records and document medically treated and non-treated injuries.
  • Oversees and guides the efforts of the Accident Prevention Committee.
  • Oversees and guides the efforts of the Fire and Safety Committee.
  • Oversees first aid program for guests and employees.
  • Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.
  • Assign duties and schedule staff for balancing the needs of the hotel and productivity standards
  • Monitor staff activity and coach subordinate performance.
  • Watch for suspicious persons entering, exiting, or loitering around the hotel’s public or guest areas.
  • Follows up on all unusual activities in and around the property that would impair the well-being of guests and employees.
  • Ensure compliance with all security standards and preventative measures.
  • Monitor and follow proper key control guidelines in loss prevention and in the property.
  • Conduct investigations and compile reports on a timely manner for any theft, loss, accidents or any aspect that risk the safety of the hotel.
  • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Develops and maintains a monthly checklist for all CCTV equipment, alarmed doors, and panic / duress alarms to ensure that they are fully functional.
  • Conduct regular mock fire evacuation drill as per the hotels emergencies standards.
  • Develop and advise key personnel of emergency procedures.
  • Implements action plans to monitor and control risk.
  • Establish crisis management and contingency planning.
  • Conduct regular walk through rounds for observing the entire hotel.
  • Supervision of all Security Personnel and giving clear direction on all security related aspects.
  • Coordinate with external police authorities in the investigation and handling of crimes, accidents, Government Ministers moments, Municipality , etc., involving the hotel, its employees and / or guests
  • Perform all tasks consistently in line with the hotel standards and adhere to all legal and statutory requirements.
  • Closely monitoring and assessing the performance of all security individuals of the third party hired by the hotel.
  • Interview, select, review and train new security officers according to hotels standards to maintain order throughout the hotel. 
  • Be available On-Call for genuine emergencies within the property.

Prerequisites:

Fluency in English / Arabic in both written and spoken and the capability to follow safety and security rules and procedures without compromises at all times is essential.

Education:

Bachelor's or university degree is required.

Proficiency in Computers, CCTV, Fire and Safety systems.

Experience:

At least 2 years of experience in similar position / work in hospitality environment is a plus.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

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