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Bartender, Moon Rabbit by Kevin Tien - InterContinental Washington DC - The Wharf

Hotel Brand: InterContinental Hotels
Location: United States, District of Columbia, Washington

Hotel: InterContinental - Washington D.C. - The Wharf (WASHC)

Job number: R205951


About Us

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.


A luxurious hotel destination at The Wharf on D.C.’s Waterfront, the InterContinental Washington D.C. – The Wharf is the newest addition to the reimagined Wharf neighborhood bringing sophistication to its contemporary style. Perfectly placed on the beautiful Potomac River, InterContinental Washington D.C. – The Wharf enjoys the most incredible waterfront views of D.C. Steps away from America’s political epicenter, the hotel embraces guests with an exquisitely curated resort destination that reignites the river’s edge and a captivating sanctuary in the center of The Wharf neighborhood, paying homage to the maritime and industrial-working heritage of its setting.  Featuring Moon Rabbit, a contemporary Vietnamese restaurant by Chef Kevin Tien with a unique and complex menu, as well as a relaxing seasonal rooftop pool with striking Potomac River views and the indulging full-service spa, The Spa at The Wharf, modern luxury, culture, and a rich history combine in the Wharf neighborhood to create a perfect atmosphere for guests and locals alike.




Your day to day

After a big meeting far away from home, or a long wait for a delayed flight, is there anyone more welcoming than a smiling Bartender? As the friendly face of our hotel bars, you’ll also be a helpful host, a local expert, and a proud brand ambassador. Whether you’re preparing drinks exactly as our guests want or serving them delicious food, you’ll be devoted to creating relaxing, memorable experiences.

DUTIES AND RESPONSIBILITIES

  • Prepare beverages requested by customers. Adhere to established pouring standards and drink recipes to provide a consistent product to the guests and to control costs.
  • Inventory unused liquor and beverages.  Ensure that all liquor is properly secured before, during, and at close of shift.
  • Obtain, count and secure bartender’s bank; receive cash and credit payments from customers; give accurate change and balance cash drawer at end of shift.
  • Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Sales and Marketing, Catering, Banquets, Maintenance, and Guest Services.
  • Receive customer payments and communicate to the cocktail servers and bartenders to continue the procedure as needed.

 

 

 

 

  • Set up bar including all liquor, mixers, ice, garnishes, glassware and supplies.  Perform pre- and post-shift side-work (empty/fill ice-bins, prepare garnishments, replenish/store snacks, etc.).  Requisition all necessary supplies.
  • Inspect bar daily for cleanliness and attractiveness and inspect all equipment and machinery for proper operation.  Sweep and mop bar floor after shift.  Wipe down counters, equipment, stools, chairs, tables, and other areas as required.
  • Perform side-work, and any other opening or closing duties as required.  Ensure that stations are clean and maintained throughout shift.
  • The opening and closure side work procedures will have the objective of seating up the team for success.
  • Greet guests pleasantly and promptly; promote house drinks and utilize up-selling skills whenever possible to maximize revenues.
  • Prepare beverages requested by customers. Adhere to established pouring standards and drink recipes to provide a consistent product to the guests and to control costs.
  • Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of customers; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable.
  • Inventory unused liquor and beverages.  Ensure that all liquor is properly secured before, during, and at close of shift.
  • Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.   
  • Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of customers; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable.
  • Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.   
  • Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets. 
  • Inspect bar areas and product daily to ensure high quality food and food presentation and cleanliness



What we need from you

QUALIFICATIONS AND REQUIREMENTS

Minimum:  Basic reading and writing and mathematical skills.  Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments.  Must meet state legal age requirements.

This job requires the ability to perform the following:

  • Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc)
  • Bending, stooping, kneeling, lifting

Other:

  • Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor.
  • Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
  • Reading and writing abilities are utilized often when taking orders, describing cocktail items, completing paperwork, etc.
  • Basic math skills are frequently used when handling cash and credit.
  • May be required to work nights, weekends, and/or holidays.



What we offer

We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams, and encourage our colleagues to bring their authentic and best selves to work.

Not Applicable for Colorado Applicants

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

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