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Bartender (La Boucherie) - InterContinental Los Angeles Downtown

Hotel Brand: InterContinental Hotels
Location: United States, California, Los Angeles

Hotel: InterContinental - Los Angeles Downtown (LAXHC)

Job number: USA20804


About Us

Do you see yourself as a Bartender? What's your passion? At IHG we're interested in YOU. We employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.




Your day to day

Prepare beverages and/or serve food for the customer in a prompt and courteous manner while maintaining a high level of quality and consistency.

FINANCIAL RETURNS

  • Greet guests pleasantly as they approach the bar; promote house drinks and utilize up-selling skills to maximize revenues.
  • Obtain, count and secure bartender’s bank; receive cash and credit payments from customers; give accurate change and balance cash drawer at end of shift.

PEOPLE

  • Promote teamwork and quality service through daily communication and coordination with other departments. 

GUEST EXPERIENCE

  • Prepare beverages requested by customers. Adhere to established pouring standards and drink recipes to provide a consistent product to the guests and to control costs.  Coordinate food service with restaurant(s) for bar/lounge guests if applicable.
  • Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of customers; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable.

RESPONSIBLE BUSINESS

  • Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.    
  • Set up bar including all liquor, mixers, ice, garnishes, glassware and supplies.  Perform pre- and post-shift side-work (empty/fill ice-bins, prepare garnishments, replenish/store snacks, etc.).  Requisition all necessary supplies.
  • Inventory unused liquor and beverages.  Ensure that all liquor is properly secured before, during, and at close of shift.
  • Inspect bar daily for cleanliness and attractiveness and inspect all equipment and machinery for proper operation.  Sweep and mop bar floor after shift.  Wipe down counters, equipment, stools, chairs, tables, and other areas as required.
  • Perform other duties as assigned.



What we need from you

Basic reading, writing, and math skills.  Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments.  Formal bartending training preferred.  Must meet state legal age requirements.  Must speak fluent English.

This job requires the ability to perform the following:

  • Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.)
  • Moving about the bar, lounge and kitchen
  • Bending, stooping, kneeling, lifting 

Other:

  • Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor
  • Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency
  • Reading and writing abilities are utilized often when taking orders, describing cocktail items, completing paperwork, etc.
  • Basic math skills are frequently used when handling cash and credit
  • May be required to work nights, weekends, and/or holidays



What we offer

Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please click "Apply" and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans

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