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Banquet Server - InterContinental Los Angeles Downtown

Hotel Brand: InterContinental Hotels
Location: United States, California, Los Angeles

Hotel: InterContinental - Los Angeles Downtown (LAXHC)

Job number: USA24935


About Us

Do you see yourself as a Banquet Server?   What's your passion? At IHG we're interested in YOU. We employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

 




Your day to day

Duties and responsibilities:

Provide prompt and courteous food and beverage service to guests during banquet/catering functions.

FINANCIAL RETURNS

  • Properly store all reusable goods.

PEOPLE

  • Perform pre- and post-shift side work; set-up, condiments, etc.

GUEST EXPERIENCE

  • Serve menu items to guests in a prompt and courteous manner and according to the banquet event order; time the service of courses to correspond with the dining pace of the guests.
  • Respond to guest inquiries and special requests promptly and professionally to ensure guest satisfaction; notify supervisor of guest complaints or unusual situations.

RESPONSIBLE BUSINESS

  • Clear tables after service. Remove trays of dirty dishes, silverware and glassware to kitchen for cleaning.
  • Perform other duties as assigned which may include assisting with set up and break down of function space, and plating of meals.



What we need from you

Qualifications:

Basic reading and writing.  Food service experience with general knowledge of banquet operations.

This job requires ability to perform the following:

  • Handling, carrying or lifting items weighing up to 75 pounds (tables, chairs, trays, etc.)
  • Moving about the function areas
  • Bending, stooping, kneeling

Other:

  • Communication skills are utilized a significant amount of time when interacting with guests, cooks, wait staff, and supervisors
  • Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency
  • Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
  • Mathematical skills, including basic math are used frequently
  • May be required to work nights, weekends, and/or holidays

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.




What we offer

Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please click “Apply” and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

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