Assistant Security Manager | Holiday Inn Express Kathmandu Naxal

The Holiday Inn Express Kathmandu Naxal (An IHG Hotel) will be an exceptional addition to Nepal's hospitality landscape. Situated in the heart of Kathmandu, adjacent to the Nepal Police Headquarters, the hotel's strategic location near the city center, embassies, and key attractions offers guests unrivaled convenience. With Nepal's stunning mountain landscapes attracting adventurers and its rich Hindu and Buddhist heritage drawing culture enthusiasts, Kathmandu has emerged as a coveted travel destination. The hotel features top-notch facilities including full-service F&B outlets like The Great Room and a Roof Top Restaurant, along with versatile event spaces and a fitness center. Boasting 110 rooms, this establishment promises an unforgettable stay in the vibrant capital of Nepal.

 

Travel is a journey. We help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn Express® family.

Job overview

Perform hotel security duties and procedures to ensure the safety and security of guests, employees and the property as well as the property’s assets.  Adhere to local regulations concerning OSHA, hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

At Holiday Inn Express we want people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one. 

What is the job?

Perform hotel security duties and procedures to ensure the safety and security of guests, employees and the property as well as the property’s assets.  Adhere to local regulations concerning OSHA, hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

At Holiday Inn Express we want people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one. 

Your day to day

Financial returns:

• Participate in the preparation of the annual departmental operating budget and financial plans.
•  Monitor budget and control labour costs and expenses with a focus on rate strategy, building initiatives and inventory management.

People:

• Ensure the all security personnel as well as hotel’s staff are adhering to P&P and security procedures
• Establish good cooperation with hotel’s senior staff with other hotels
• Oversee the security department including layout of security personnel and their detailed and regular training
• Maintain the loyalty and discipline of all security personnel
• Works with manager on manpower planning and management needs

Guest experience:

• Make way by escorting VIPs and dignitaries when directed and direct traffic away from Lobby and other busy thorough fares 
• Prepare security plan for specific events (seminar, conference, government guest, with wedding etc.)

Responsible business:

• Ensure that the safety control office is never left unattended
• Be alert for any unusual packages, guests or vehicles and advise superior of same 
• Be correct, secure and courteous in handling any disciplinary or criminal case
• Implement the hotel policies and procedures and advise Superiors and Human Resources of action taken
• Log security incidents and accidents in accordance with hotel requirements
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly

Accountability:

This is the Safety and Security job in a large full-service, luxury or resort hotel. Supervises a large number of employees in multiple shift operations including Security Guards/Fire Officers/ Employee Transportation / Local liasoning etc. Oversees multiple managers and supervisors.  

 

What we need from you

Degree/ diploma in safety & Security Management or equivalent

3-4 years of security and safety experience and/or military/law enforcement experience, including supervisory experience, or an equivalent combination of education and experience

How do I deliver this?

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels.

Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

• True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests 
• True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
• True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
• True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.

What we offer

We’ll reward all your hard work with a great work environment and benefits – including but not limited to F&B Discount, IHG Employee Rate, Hotel Uniform, Meal at Employee Restaurant, excellent development, and advancement opportunities across the globe.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

 

*Resident of Nepal can only apply to above position.