Accommodation Supervisor - voco® Doha West Bay Suites
Hotel Brand: voco
Location: Qatar, Ad Dawhah, Doha
Job number: EMEAA36473
About UsWe want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. Towering 46 floors above the city, voco® Doha West Bay Suites offers contemporary flair, convenience and a warm Qatari welcome. We’re centrally located in West Bay, the business and diplomatic heart of Doha, 20 minutes from Hamad International Airport (DOH) and steps away from Doha Exhibition and Convention Centre and corporate offices.
Your day to day• Ensures the highest standards of maintenance, cleanliness and comfort in Team Members Accommodation and provide Team Members assistance and support on daily basis. • Airport Pick up and drop off for the new arrivals and leavers. • Arrangement of the accommodation for new team members arrivals room cleanliness, all items in place etc. with welcome pack items, welcome letter and check in formalities. • Handle and control the team members movements and shifting inside the accommodation. • Ensure the maintenance of the Accommodation: make sure all the facilities are operational and contact the suppliers for any repairing or replacement needed. • Ensure that all aspects of the accommodation meet hygiene and health and safety regulations. • Handle the TM's transportation with the suppliers according to the daily schedule • Follow up with the purchasing on pending items related to the TM's accommodation. • Initiate all the purchasing request for all shortage of the consumable items / maintenance items or any items need replacement. • Update all stores in the accommodation and ensure no shortage of needed items. • Prepare and maintain up to date Accommodation inventory lists for all the store items in the accommodation. • Accommodation Inspection / Spot Checks as per the decided schedule for all the team members villas to ensure safety and hygiene and that all the rules and regulations in the rooms are followed. • Ensure all comments related to TM's accommodation are responded to/acted on within established time frames. • Maintain discipline and safe environment, in Accommodation - keep the peace, and act on any actual or potential violations of policies or law - report incidents in the accommodation to HR Manager.
What we need from youPERSONAL CHARACTERISTICS • Formal qualifications of min. Secondary level • Minimum 3 years of relevant work experience • Competency in Microsoft applications (Word, Excel, PowerPoint • Subject knowledge and local experience within a hotel human resources environment.
What we offerWe’ll reward all your hard work with great benefits. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.