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Hotel Brand: InterContinental
Location: Australia

Hotel: Hayman Island Resort (HISHA), Hayman Island, Whitsunday Islands

Job number: 100412

About Us

IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good. 

The InterContinental Hayman Island Resort will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise.

About the role

This key role will provide leadership, coordination, and hands on delivery in the installation, operation, and removal of AV equipment across the Resort. From unique and extravagant events to meetings and internal functions, you’ll support the operational team to bring our clienteles visions to life.

You will own all aspects of the AV on island and your day to day will include:

•    Setting up and supporting the use of AV and Video Conferencing systems located within meeting rooms and presentation spaces.
•    Liaising closely with customers, senior leadership, external clients, and other business units.
•    Being proactive to ensure onsite and external equipment is maintained, serviced and operational.
•    Provide support for all hotel systems within the resort back of house and front of house; desktop PC’s, POS hardware, printers, photocopiers, servers, network switches, wireless AP’s, PABX and mobile devices.

About you

We are looking for enthusiastic and professional team players who knows how to deliver great service and exceed guest expectations. Ideally you will have well-developed skills and experience in the operation of Audio, Vision and IT equipment. With exposure to performing this role within a resort, hotel or high-volume events environment where you can demonstrate executing medium to high scale corporate meetings and events a plus. With the ability to communicate with varied stake holders and a client-centric approach, you must also have the ability to juggle competing priorities and deadlines.

What we offer

•    World class colleague facilities including excellent subsidised villa accommodation with a dedicated pool, beach area, two gyms, bar, buffet diner, laundry, movie room, corner store and sports fields.
•    An exciting and ever-changing colleague activities calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, hikes, markets, crafts and much more.
•    Extensive career development opportunities with dedicated onsite trainers and an abundance of professional growth opportunities including multi-hire programs, skills training and optional courses.
•    IHG Australia’s myBenefits program including paid birthday leave, wellbeing hub, employee room rates, service recognition celebrations & myPerks platform with an extensive list of lifestyle and retail discounts from over 400 of Australia and New Zealand’s most popular retailers.

How to Apply

Please visit our Careers Page for all details regarding living and working on Hayman Island at: or click the ‘Apply Now’ button. We also invite you to learn more by following our social channels: Facebook via @ICHIRcareers and Instagram via @ihg_australia_careers

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

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