Bellperson (2) - Hotel Indigo LES
Hotel Brand: Hotel Indigo
Location: United States, New York, New York
Hotel: Indigo - Lower East Side New York (NYCOS)
Job number: R200773
Do you see yourself as a Bellperson for our trendy Hotel Indigo Lower East Side Manhattan property? What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. At Hotel Indigo® we deliver inspired service. In all we do, we are vibrant, curious and original. · Be vibrant by carrying ourselves in a way that says to our guests we are energetic, motivated, confident. · Be curious by being aware of our hotel and neighborhood and going out of our way to help guests learn and discover what's going on. · Be original by building connections with our guests and being imaginative to create memorable experiences.
Your day to day
Explain and promote hotel facilities, outlets, and services to guest and provide information to guests regarding local attractions and activities.
Promote team work and quality service through daily communications and coordination with other departments. Respond appropriately to guest complaints. Inform supervisor of major problems, complaints, disturbances or dissatisfied guests.
Promptly and safely transport luggage to and from guest rooms. May secure, tag and store luggage at guest’s request.
Perform other duties as assigned which may include but is not limited to accepting dry cleaning from guest and secure for pick up by dry cleaning company; delivering clean laundry or guest mail/messages, or sundry items to guest rooms, and responding to other special requests.
What we need from you
High School diploma or equivalent, plus some guest service experience or hotel experience preferred. Must speak fluent English. Other languages preferred.
This job requires ability to perform the following:
- Carrying, pushing, or lifting items weighing up to 100 pounds
- Moving about the public areas
- Handling objects such as luggage
- Bending, stooping, kneeling
What we offer
Hotel discounts worldwide are available as well as the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please click "Apply Online" and tell us how you could bring your individual skills to IHG. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.