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Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Japan, Hyogo, Kobe-shi

Hotel: Kobe (OSAKB), 1-Chome Kitano-Cho, Chuo-Ku, 650-0002

Job number: 114242

Executive Assistant Manager


Make your next career step a giant leap. We’re searching for an Executive Assistant Manager to step-up and provide key leadership direction to maximise financial returns, drive people development and empower our team to create memorable guest experiences. 

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

  • Working as your General Manager’s trusted second-in-command – also occasionally acting up in their absence 
  • Directing everyday activity to enable your team to deliver exceptional guest experiences
  • Building relationships with guests and external contacts such as current and potential clients, government officials, travel industry representatives, suppliers and local communities
  • Acting as a key public relations representative in your hotel’s local community
  • Helping your General Manager to develop, implement and monitor financial and operating plans to safeguard guest satisfaction and promote profitability


What we need from you

  • Bachelor’s degree, higher education qualification or equivalent in Hotel Administration / Business Administration 
  • Three years’ general management experience in a high-level operations role or prior general manager experience or an equivalent combination of education and experience 
  • Type and level of experience required may vary slightly based on size and complexity of 
  • Must speak local language(s) 
  • Other languages preferred


What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. 

So, join us and you’ll become part of our ever-growing global family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike. 

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen. Lets Go Further Together.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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