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IHG® is one of the world’s leading hotel companies, with well-loved brands, a world-class loyalty programme, and a purpose to provide True Hospitality for everyone.
We operate hotels in three different ways – as a franchisor, a manager and on an owned and leased basis. We focus on the mainstream, upscale and luxury segments of the hotel industry and have a targeted portfolio of brands individually tailored to meet guests’ needs and occasions.
Work Experience powered by IHG® Academy
The IHG® Academy Work Experience programme gives you the chance to spend time working in one of our hotels or corporate offices and see for yourself what goes on behind the scenes. You'll leave with a better understanding of the hospitality industry, and your potential career options. You'll also gain valuable work-place skills that will set you apart from other candidates, no matter what career path you choose to follow.
Your career at IHG is far more than just a job - it's the beginning of your next adventure, the start of discovering just what you're capable of, no matter where you are on your career journey.Search work experience opportunities
Our Diverse Portfolio
Each one of our brands has a proven strategy for securing return on investment and because IHG owns less than 0.2% of our portfolio, it’s easy to see why our owners become the true representation and embodiment of the IHG brands.
For this reason, IHG spends considerable time and resource researching consumer insights to keep our brands relevant to customers and profitable for owners – ensuring each is tailored to local market nuances and carries the class and authenticity to make them preferred brands for years to come.
Our diverse portfolio of differentiated brands are well known and loved by millions of consumers around the world.
As a business led by a portfolio of strong, differentiated brands, IHG has built scale where it matters - in the most attractive markets and in the highest opportunity segments based on guests’ occasion needs. Our global presence across nearly 100 countries allows us to invest $1.2 billion in a system that continuously generates, converts, and retains demand for your property.
Across the globe, IHG has on-the-ground commercial resources that allow us to respond to local needs quickly and effectively, leveraging both our scale and local capability to maximise profitable revenue for your hotel and resort over the long-term.
In a crowded and complex marketplace, IHG’s capacity to influence the buying decisions of our target guests comes down to price, time and location, and the ability to match their needs with a suitable hotel brand. Together, IHG’s powerful global salesforce, strategic brand and loyalty campaigns, digital marketing, social content and PR generate demand for your hotels and help to keep IHG front-of-mind when guests make a booking.
- Driving direct bookings through powerful digital marketing
- Deploying powerful, emotive content and leveraging third party endorsement through social media and PR
- Investing in brand and loyalty campaigns to drive demand from high-value global bookers and travelers
- Maximising B2B Sales
IHG helps your property convert demand into the most profitable revenue streams by providing lowcost direct booking channels to maximise the business potential of every guest. To do so, we are constantly strengthening our presence where our customers are spending time and continuously invest millions of dollars in developing mobile/digital assets and revenue management tools
- Reaching guests through Web & Mobile channels
- Driving bookings and providing customer care through voice channels (CRO)
- Optimising revenue delivery through robust revenue management and sales tools embedded through rigorous training
Loyalty drives profitable revenue growth and will enable us to increase market share to maximise your hotel’s revenue over the long term. Through IHG Rewards Club, IHG Business Rewards and InterContinental Ambassador, we strengthen relationships with our best customers by offering competitive rates, relevant benefits and memorable experiences through highly targeted, personalised communications.
- Delivering our brands through memorable guest experiences and personal service
- Creating competitive, relevant benefits and experiences for loyal members
- Leveraging customer feedback through social insights and deploying highly targeted, personalised communications to drive loyalty
I began my Kimpton journey in October 2019 and from the start, I felt at home. At Kimpton, it is all about creating “ridiculously personal experiences” and connecting with our guests in a way that makes them feel thoroughly welcomed. I have seen guests being surprised in the most wonderful of ways – from curated Harry Potter themed maps of Edinburgh , to animal themed room set ups for zoo lovers and many more!
have been working in hospitality for nine years and each day my role here as Guest Services Manager still allows me learn new skills while still doing my favourite thing, interacting with our guests!
“I started working for Kimpton Charlotte Square in October 2020 as a Manager (with not much people management experience!).
With the encouragement of HR, I've now completed two Management courses covering Leading and Managing others. This has helped me to develop a new set of skills and grow my existing ones.
I feel that my wellbeing and work/life balance is valued by IHG and that this hotel is a place where I truly belong"
Tijana Babic – Housekeeping Manager
We join recognition with a rewarding experience
Working for us means more than competitive pay and benefits. You can also expect recognition for your hard work, a healthy working environment and the right work-life balance.
Additional day's holiday per year of service up to 33 days
Wellbeing & Private Healthcare
You and your family have access to our global Employee Assistance Program which offers financial, lifestyle and wellbeing advice.
We offer access to insurance such as private healthcare (dependant on Band)
Some roles are eligible for incentives such as bonus which rewards you for your own and company performance
We have a colleague recognition programme to celebrate and recognise peers’ success, as well as long service awards.
In most markets we offer access to insurance such as private healthcare
Learning & Development
We will support you to grow as an individual
Pension & Savings Plans
We offer a range of pension and savings plans
Flexible working arrangements can be discussed with your line manager to help balance work and home life
We offer both colleague and friends and family discount rates across our properties globally
Other Discounts and Offers
In some markets, we offer a range of discounts and access to preferential rates for shopping and leisure
Register your details
To keep up to date with future roles as hotel vacancies become available. Simply fill in the form by clicking on the link below to submit your details and preferences.