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Manager für Reservierungen

Hotel Brand: InterContinental
Location: Japan

Hotel: Osaka (OSAHA), 3-60, Ofuka-cho, Kita-ku

Job number: 106338


  • Manage room reservations and remaining room availability
  • Communicate with the team when additional tasks are needed
  • Arrangement and application for access to systems (computers, telecommunications equipment, etc.) necessary for employees to perform their work.
  • Record and report system malfunctions.
  • Management of employee and customer information
  • Coordination with other departments to ensure brand standards.
  • Liaise with other departments in order to respond to customer requests
  • Supporting the Director of Rooms
  •  Organizing the work environment
  • Manage necessary reports
  • Participate in new projects
  • Monitor pick up reports
  • Builds good relationships with competing hotels and travel agencies.
  • Support the Assistant Manager, Supervisor and Team Leader of the Reservations Department.
  • Staff development
  • Shift management
  • Support the Revenue Manager

At least 4 years of experience in room reservations or front desk.
Experience in management

【Ideal candidate】

  • Excellent knowledge of room reservations.
  • Able to work with a positive attitude even under difficult circumstances.
  • Able to understand and anticipate market conditions.
  • Business oriented and able to make good decisions.
  • Able to work collaboratively in a team environment and build friendly relationships with the team and other departments.

【Language skills】
Able to communicate appropriately in Japanese and English.


  • Operation of PC/Microsoft Office (Word, Excel, etc.)
  • PC operation / Microsoft Office (Word/ Excel /Power Point )
  • Reservation systems (Opera PMS, Optima, etc.)


Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

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