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Food and Beverage Service Attendant 餐饮 服务员

Hotelmarke: InterContinental Hotels
Lage: Festlandchina, Fujian, Xiamen

Hotel: XMNLR - InterContinental Xiamen

Job number: HOTEL49666


About Us

岗位职责/职位描述

  • Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures

  • 按照部门的规范和程序提供高标准的餐饮服务。

  • Communicates to his/her superior any difficulties, guest comments and other relevant information 

  • 与上级领导交流有关疑难,客人意见和其它相关信息。

  • Establishes and maintains effective employee working relationships

  • 与员工建立并保持良好的工作关系。

  • Attends and participates in daily briefings and other meetings as scheduled

  • 参加和参与每日的例会和其它计划好的会议。

  • Attends and participates in training sessions as scheduled

  • 参加和参与计划好的培训课程。

  • Prepares for service by ensuring:

  • 确保部门的以下各项工作就绪为客人提供服务:

  • Grooming is impeccable and in accordance with ICHG personal presentation standards

  • 遵守洲际酒店集团的个人仪表仪容规范著装无可挑剔

  • Equipment is sorted and stored

  • 设备分类且存放好

  • Outlet is ready for service and guest comfort

  • 酒吧准备就绪为客人提供舒适的服务。

  • Carries out effective service by ensuring

  • 高效的提供服务

  • Guests are greeted and seated

  • 迎宾并安排客人就坐

  • Guests are conversed with in relation to the food and beverage products

  • 与客人谈论有关的餐饮产品

  • Carries out effective beverage service by ensuring:

  • 通过确保以下内容高效的提供饮品服务:

  • Coffee and tea is served hot and in accordance with standard

  • 按规范提供热的咖啡和茶

  • Take appropriate action to resolve guest complaints

  • 正确处理客人的投诉。

  • Food and beverage stock is stored in relation to hotel procedures

  • 按照酒店的规定存储餐饮存货。

  • Performs related duties and special projects as assigned

  • 承担相关的职责和安排的特别项目。





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