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Banquet Steward - The Willard InterContinental Washington

Hotel Brand: InterContinental
Location: United States, DC, Washington

Hotel: The Willard Washington D.C. (WASHA), 1401 Pennsylvania Ave Nw, 20004

Job number: 100631


As a banquet Steward, your responsibility will be to clean and maintain equipment and dishwashing, kitchen, cafeteria, compactor, and storage areas; maintain all garbage bins empty and clean with liners; regularly inspect back of the house hallways, receiving areas, restaurant, and kitchen garbage. Ensure all kitchens, service areas and garbage bins are clean at the end of each shift. Set up wares for Banquet functions.

At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know.

The Willard InterContinental Washington, DC is one of the most iconic hotels in the Nation’s Capital. Since 1818, the Willard InterContinental Hotel has played host to the world’s social and political elite. Often referred to as the ‘Residence of Presidents’, The Willard has welcomed U.S. presidents, foreign dignitaries and celebrities, as well as has been the site of many historic moments in U.S. history. Located in the heart of the nation's capital on Pennsylvania Avenue, the Willard continues to be the hotel of choice for heads of state and leaders of the world's business, cultural, social and political sectors.  The hotel's 335 well-appointed large guestrooms include 41 elegant suites.  Dining options consist of the Cafe du Parc, a popular French bistro with seasonal outdoor seating, traditional Afternoon Tea in Peacock Alley, the classic Round Robin Bar and Private In-Room Dining.  There is over 20,000 square feet of Conference and Banquet space and the hotel hosts events ranging from intimate meetings to luxurious weddings.  The Willard InterContinental combines heritage, sustainability and luxury with contemporary comfort and the latest technology.

DUTIES AND RESPONSIBILITIES

  • Check the working condition of equipment and machinery in accordance with specifications. Inform supervisor of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.
  • Monitor chemicals and water temperature during shift.  Clean and organize associated work area and kitchen equipment according to procedures to maximize efficiency.
  • Set up work station as required to include filling dish machine, checking chemical levels and flatware, presoaking, and gathering required set-up equipment for appropriate work stations.  Replenish as needed for all shifts.  Rinse/scrape all dishes.  Operate dishwashing machine to manufacturer specifications and instructions.  Place clean dishes in assigned storage location.
  • Set up and monitor the pot sink according to procedures.
  • Sweep and mop kitchen floor at the end of each meal period and after each spill.
  • Maintain cleanliness and organization of closets; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas.
  • Promote teamwork and quality service through daily communication and coordination with other departments. 
  • May assist with other duties as assigned.
  • May regularly assist with deep cleaning projects.
  • Clean designated equipment, such as hoods, filters, steam tables, bus tables, carts, ovens and grills, sinks, refrigerator/freezers, service areas, walls, floors, kitchen cafeteria dump site/compactor area as assigned.  Use and dispose of kitchen substances (such as grease) and kitchen chemicals properly.
  • Report, turn in, and/or log all lost and found items according to established procedures.
  • Report to supervisor needed repairs or unsafe conditions.
  • Empty and clean trash cans when they become full; transport garbage containers from kitchen and work areas to dump sites; adhere to recycling regulations.

ACCOUNTABILITY

This job is accountable for the support to the Food and Beverage operational departments to provide the clean equipment  they need to provide excellent food and beverage product and service to the guest a well as maintain the cleanliness of the Heart of the House.

QUALIFICATIONS AND REQUIREMENTS

Minimum: Basic reading, writing, and math skills.  Some housekeeping experience and ability to speak English preferred.

This job requires ability to perform the following:

  • Carrying or lifting items weighing up to 75 pounds
  • Standing up and moving about the kitchen or other designated areas
  • Handling, objects, products, chemicals, cleaning supplies and utensils
  • Bending, stooping, kneeling

Other:

  • Communicating with other people, following instructions.
  • Reading abilities are utilized often when reading chemical or machine labels or operating instructions.
  • Basic mathematical skills are used to mix chemical solutions.
  • May be required to work nights, weekends, and/or holidays.

We’ll reward all your hard work with a great salary and benefits – including a great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - 
click here to find out more about us.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams, and encourage our colleagues to bring their authentic and best selves to work.

Not Applicable for Colorado Applicants

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

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