Franchise Hotel - General Manager
Hotel Brand: Holiday Inn Express & Suites
Location: United States, Georgia, Dahlonega
Hotel: Holiday Inn Express & Suites - Dahlonega - University Area - (ATLDA)
Job number: FRATLDA624
This job posting is for a position at a Hotel owned and operated by , an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.
By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer.
What’s the job?
- As General Manager you’ll provide day-to-day leadership and direction by maximizing financial returns, driving development of people, creating and maintaining a unique guest experience, executing on brand standards and building awareness of hotel and brand in the local community
Your day to day
Develop programs and initiatives to increase team engagement that are aligned with the service philosophy
Develop, implement and monitor team member succession planning to ensure future bench strength
Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance
Oversee HR related actions in accordance with rules and policies
Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets and achieve required operating results
Analyse financials to drive revenues, future profitability and maximum return on investment. Use distribution channels and technology platforms to drive revenue and maximize market share
Lead capital plans and asset management initiatives, including working with owners to maintain or improve property’s market leadership position
Demonstrate brand citizenship by maintaining compliance with all required brand and service standards, and license agreement mandates
Drive improvement in guest satisfaction goals. Collaborate with colleagues and hotel team members to establish and implement services and programs that meet or exceed guest expectations
Speak to guests – ask for their feedback and relationships
Ensure a safe and secure environment for guests, colleagues and hotel assets in compliance with policies and procedures and regulatory requirements
Maintain relations with outside contacts
Act as public relations representative to raise awareness of hotel and brand in local community
Drive team member involvement in community organizations, activities and businesses
Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel’s carbon footprint
Perform other duties as assigned. May also serve as manager on duty
What we need from you
What we offer
Five years prior hotel management experience,
Experience required may vary based on size and complexity of operation.
Must speak fluent English.
Other languages preferred.