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Franchise Hotel - General Manager

Hotel Brand: Holiday Inn Express & Suites
Location: United States, Georgia, Dahlonega

Hotel: Holiday Inn Express & Suites - Dahlonega - University Area - (ATLDA)

Job number: FRATLDA624


This job posting is for a position at a Hotel owned and operated by , an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer.

 

About Us

 

What’s the job?

  • As General Manager you’ll provide day-to-day leadership and direction by maximizing financial returns, driving development of people, creating and maintaining a unique guest experience, executing on brand standards and building awareness of hotel and brand in the local community



Your day to day

 

Your day-to-day

People

Develop programs and initiatives to increase team engagement that are aligned with the service philosophy

Develop, implement and monitor team member succession planning to ensure future bench strength

Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance

Oversee HR related actions in accordance with rules and policies

 

Financial

Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets and achieve required operating results

Analyse financials to drive revenues, future profitability and maximum return on investment. Use distribution channels and technology platforms to drive revenue and maximize market share

Lead capital plans and asset management initiatives, including working with owners to maintain or improve property’s market leadership position



 

 

Guest Experience

Demonstrate brand citizenship by maintaining compliance with all required brand and service standards, and license agreement mandates

Drive improvement in guest satisfaction goals. Collaborate with colleagues and hotel team members to establish and implement services and programs that meet or exceed guest expectations

Speak to guests – ask for their feedback and relationships

 

Responsible Business

Ensure a safe and secure environment for guests, colleagues and hotel assets in compliance with policies and procedures and regulatory requirements

Maintain relations with outside contacts

Act as public relations representative to raise awareness of hotel and brand in local community

Drive team member involvement in community organizations, activities and businesses

Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel’s carbon footprint

Perform other duties as assigned. May also serve as manager on duty



 




What we need from you

Competitive salary




What we offer

 


Five years prior hotel management experience,

Experience required may vary based on size and complexity of operation.

Must speak fluent English.

Other languages preferred.





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