Hotel Brand: voco
Location: Qatar, Ad Dawhah, Doha
Job number: EMEAA27206
We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. Towering 46 floors above the city, voco® Doha West Bay Suites offers contemporary flair, convenience and a warm Qatari welcome. We’re centrally located in West Bay, the business and diplomatic heart of Doha, 20 minutes from Hamad International Airport (DOH) and steps away from Doha Exhibition and Convention Centre and corporate offices.
Your day to day
To maximize room revenues and achieve target room night sales for the hotel by identifying new business opportunities, converting inquiries and optimizing existing accounts.
• Liaise closely with the Reservations, Sales Administrator and Sales Executives for lead generation and potential business opportunities.
• Ensure that all personal accountabilities and deadlines set in the Business Plan are met • Participate in industry trade shows, events and promotions as required. • Maintain professional business confidentiality.
• Conduct site inspections • Conduct a minimum of sales calls per week in accordance with the business plan. • Cold calling to secure new business sales calls/appointments • Telemarketing • Communicate and follow through with hotel departments to ensure that the sales commitment is being fulfilled • Assist with market intelligence and information gathering of benefit to the hotel.
• Achievement of budget revenue • Acquisition of key accounts • All client requests are followed up on and responded to within same business day. • Assigned projects are completed within designated timeframes • Efficient communication platform is consistently maintained • Maintains an 'executive presence' and uphold high professional standards in all dealings. • Reports, presentations and other administrative duties are consistently on a high standard
What we need from you
Experience• Previous experience within a hotel sales environment in an internationally recognized hotel chain at managerial level for at least 3 to 5 years within the Qatar market. • Current/previous responsibility for key accounts and new business generation in premium markets. • Track record of achieving sales targets. • Existing corporate accounts in the Qatar market. • Demonstrated ability to manage own and others tasks through to conclusion. • Ability to lead presentations, conduct effective negotiations and close deals.
Technical• Competent Word, Excel, PowerPoint and software packages • High proficiency in English language oral and written skills • Highly organized, able to coordinate the efforts of others and manage multiple assignments and projects. • Knowledge of hotel PMS (HIS, Opera) and other industry related software programs.
Personal Attributes• ‘Can do’ attitude combined with a high level of energy • Professionally groomed • Articulate and confident • Effective problem solving skills • Possess highly developed EQ • Adaptable to and plans for the demands of a 24x7 hotel environment. • Ability to work to deadlines and maintain composure at all times
What we offer
We’ll reward all your hard work with great benefits. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.