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عامل النادي الصحي 康乐 服务员

اسم الفندق: كراون بلازا
الموقع: البر الرئيسي للصين ، هاينان ، خليج سانيا

فندق: SYXBA - منتجع كراون بلازا خليج سانيا

رقم العملية : HOTEL45086


About Us

• Provide prompt, efficient and courteous services to guests, members and visitors 向客人、会员和来访者提供及时、高效和礼貌的服务 • Maintain Health Club facilities according to set standards of order and cleanliness 按照既定次序和清洁标准来维护健身俱乐部设施 • Report repairs and maintenance problems to supervisor 向主管汇报维修和保养问题 • Familiarize yourself with facilities, activities, equipment, services and other pertinent information in order to provide guest with accurate information 熟悉酒店的设施、活动、设备、服务和其它相关情况,以便向客人提供准确信息 • Be knowledgeable about all hotel facilities in order to promote and sell them to guests 熟知酒店所有设施,以便向客人进行推销 • Ensure guests amenities, towels, linen and other guests needs have ample supply 确保充分供应客人的用品、毛巾、布草等 • Follow hotel procedures in relation to pool towel issue and retrieval 遵守酒店关于泳池毛巾的发放和回收的工作程序 • Liaise with inter-facing departments such as Laundry, Housekeeping and Engineering to provide great service 与关联部门,如洗衣房、客房部和工程部进行沟通,以向客人提供上乘服务 • Conduct activities and services for guest, members and registered children while giving proper instruction and safety reminders 为客人、会员和已登记的儿童开展活动与服务,对其做相关说明并提醒其注意安全 • Abide by rules and regulations and policies and procedures of hotel 遵守酒店的各项规章制度、政策和工作程序 • Conduct regular inspections of pool grounds to ensure cleanliness standards are maintained 对游泳池进行定期视察,以确保其达到清洁标准 • Apply correct charges to guests and visitors where applicable for use of pool and gym, and post to room bill in accordance with procedure 就游泳池、和体育馆的使用向客人和来访者正确收费,并按照工作程序将费用计入房间帐单 • Attend scheduled training 参加排定的培训活动 • Participate actively in employee activities 积极参加员工活动 • Adhere to specified hygiene and personal appearance standards 遵守规定的卫生和个人仪容标准 • Participate in activities concerning protection of environment 参加与环保相关的活动 • Ensure only qualified persons such as in-house guests, members and guests who paid the entrance fee are allowed to use 确保只允许符合资格的人员使用相关设施,如住店客人、会员和交付入场费的客人 • Performs other tasks as assigned 完成其他分配的任务 • Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same 熟悉职业保健、安全职责相关政策和程序,以确保所有程序能得以安全地执行,并在职业保健和安全职责方针的指导下确保行为落到实处 • Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures 了解并坚持职业的、健康的、安全地立法、政策和程序 • Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly 熟悉酒店安全,急救,消防,和紧急情况的处理程序,并能正确的使用相关的设备 • Initiate action to correct a hazardous situation and notify supervisors of potential dangers 及时对危险的情形采取补救措施,并对主管通报存在的潜在危险 • Log security incidents and accidents in accordance with hotel requirements 按酒店的要求,记录安全事故和意外事故


Your day to day

●Good computer skill/office software 良好的电脑技巧/熟练使用办公室软件 ● Good English language skill and communication skill 良好的英语能力以及沟通技巧 ● Good finance knowledge 良好的财务知识或概念



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