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Hospitality jobs

We set out to wow each and every one of our guests, providing them with a world-class service that makes them return for more. Working in Hospitality, you’ll be the face of IHG. Opportunities range from Front Office, Housekeeping and Food & Beverage jobs, to roles in Hotel General Management, Spa & Recreation and Sales, Marketing & Revenue Management. Or you could work in one of our Central Reservations Offices – our customer call centers.

  • As part of the front office team, you will be the first point of contact for guests. You'll be responsible for checking-in and checking-out hotel guests in a timely and professional manner; and process all payments according to procedures.

  • Housekeeping is what gives hotels the 'wow' factor. It's the moment that guests walk into the hotel and are impressed, then enter their bedrooms and think 'wow, this looks wonderful'. Freshly laundered linen, fluffy towels and a welcoming atmosphere, it's all about creating a big impression and exceeding expectations.

  • Imaginative menus, individually prepared and beautifully presented food served by knowledgeable staff. Our hotels offer a fantastic range of places to eat and drink, from coffee lounges and cocktail bars, to brassieres and award-winning restaurants. We also cater for special events - from large conferences to more private occasions. All of this means there are lots of tasty opportunities for you if you're interested in F&B. Roles include: F&B manager, bartender, waiter, Banqueting server, Director of Catering, Banqueting manager, Banqueting supervisor and F&B server.

  • The job of a general manager is arguably one of the most important roles in a hotel. They are the hotel's leader, motivating managers and charming guests - but when this all stops, it's down to the general manager to make sure the business is profitable.

  • Spa and leisure facilities in hotels add a positive dimension to a guest's stay. It's an opportunity to relax, revive and recharge their batteries. With many hotels offering golf courses, swimming pools, gyms and beauty treatment rooms there are lots of opportunities for career growth and progression too. Roles include: fitness instructor, groundskeeper, locker-room attendant and pool attendant.

  • Sales, Marketing & Revenue Management is all about promoting our range of in-hotel products and services, from our spa facilities to our dining offers. It means our guests have a more memorable stay, while driving commercial outcomes for IHG. There’s a variety of roles available for enthusiastic people who can engage easily with our guests.

Spotlight on: Being a Chef at IHG, Crowne Plaza

Eight years since Shining joined IHG and she’s still cooking up a culinary storm in Crowne Plaza Yantai Sea View Shandong, China. Read part two of her story here. 

Spotlight on: Being part of the Food & Beverage team at IHG

Have you ever stopped to think what a career might be like as part of the F&B team at IHG?