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A great service story: Laundry team saves the wedding day!

On the morning before her wedding, a friend of a bride staying at the InterContinental Hotel in Cairo carefully hung the wedding dress on a fire sprinkler. Unexpectedly, the sprinkler activated soaking the wedding gown and the entire the room. The dress looked terribly damaged and no one (including the bride) thought that it would make the wedding - they started thinking of renting or buying another.

It was then that the in-house Laundry Team performed their heroics - they brought the dress back in perfect, dry and even better shape than when it arrived, and in less than two hours! The team turned a very sad bride and bridal party from unexpected desolation, to real happiness!

Jacobs journey: From Holiday Inn Takeover student to Events Manager

Jacob took part in our Hotel Takeover four years ago, at Holiday Inn Norwich North. We caught up with him to find out about his journey from student to Events Manager, in the very same hotel!

IHG® Again Recognized as a Best Place to Work for LGBT Equality

The Human Rights Campaign Foundation has once again recognized IHG as a Best Place to Work for LGBT equality – with  a 100% perfect score.